***** Listing

I’m am really frustrated with Nedbank and disappointed in their in-human behavior. I understand that they are protecting their brand but what about our lives. I mean I’m expecting a baby soon and need to pay R20 000 upfront of which I can’t afford because no bank will provide me with a loan. I’m renting and throwing away 9000 a month which I could be paying towards a bond but again no-one would afford me a bond because Nedbank decided in their own capacity to just list me without listening to my side of the story. In 2014, I app**** for a loan through a third party that assured me they do loans on behalf banks. I was informed to furnish them with a copy of my identity document; three months bank statements, pay slips and amount of R 2000.00 (thousand rand) for the application process. Three days later I was called and was informed that I have been preapproved by AFRICAN BANK for and amount R 70 000.00(Seventy thousand rand ) and NEDABNK has approved me for an amount R 80 000.00 (Eighty thousand rand). I opted for the NEDBANK offer as it was more and went into the branch the following day to go and sign the contract. Later the same day I received a sms notification from the bank, notifying me that the loan has been declined. I made contact with the agent and advised him of the sms notification, I was told not to worry and should I receive a phone call, I must inform them that I was on maternity leave. When I queried with agents why I should say this, I was informed that they adjusted my remuneration in order to qualify for more, which I was unaware at the time. I received a call later the day and the NEDBANK consultant than advised me that I had have committed ***** and that he is going to list me. I later disputed the case with NEDBANK and took the matter further with Banking Ombudsman. Still they refused to list the lifting. I have advised the Ombudsman that there was a pre-approval, I just had to come and sign the contract and was inform they just needed to do a credit check.

At the time of handover of my documents to the agent acting on my behalf, all documents were true and correct according to my knowledge. Security footage at the bank can attest to this fact. I feel prejudiced and defamed as no ******** record as found against my name pertaining to this matter or any other matter. My life is literally just standing still I feel that I have been judged harshly for an innocent mistake on my behalf. I have learned my lesson not to trust anyone out there again but these people are going around and getting away with this and we end up suffering. I feel Nedbank is unfair towards me.

I feel really hopeless at this point as i have exhaust all my options and is pleading with Nedbank to please assist me.