NN
Nondumiso N

1 reviews | Active since Nov 2013

23 Mar 2015, 13:10

***** dispute laid with Nedbank. TPN107642

Good day<br> <br> I just received an sms threatening me of a Recorded conversation and being handed over<br> First of all, it always amazes me how much Nedbank conveniently sends a message or call after a conversation I always have with one of the consultants.<br> First it I lodged a Dispute with the ***** department and I was told that someone from that department will get back to me, my Ref number was ***.<br> Then it was a lady named Stembile who asked me to send the Cardholder transaction dispute/voucher request to her email which I did.<br> After it was a lady called Carlin/Karleen who told me that I was making claims about this dispute and also clearly said that I have an attitude.<br> I then spoke to a guy, a few minutes after who also promised to get back to me about this as I explained again to him, incl the insinuations made by Carlin/Karleen<br> <br> To date I never got any response regarding the ***** Dispute that I laid.<br> <br> Today , I receive an sms threatening me. I think it's about time that I escalate this as I am not getting any satisfaction from Nedbank except for wanting to take my money without solving and acknowledging the ***** dispute that happened in 2014. <br> <br>

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Replies (1)
Nedbank
Nedbank's reply23 Mar 2015, 13:43
Official
Hello Miso26,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

Kind regards

Client Experience Team