***** disgust!!!

I am very unhappy with the service I've received regarding my ***** case so far. I logged a ***** case on the 7th of November regarding a transaction made on my account, I was given a case number which I have been attempting to follow up with in the past 2 days with no success. Today was the worst as I was transferred to 10 people of which none have helped instead i spent over an hour on the line just being put on ohold and being passed from pillar to post, even having the call dropped on me twice.

I am extremely unhappy and disgusted that I have a ***** perpetrated against me and my bank is having me run after them as if it is my fault.