WK
Wayne K

1 reviews | Active since Mar 2009

23 Sept 2015, 07:41

***** department's great turnaround time

We were ****** 31 August and I called to block my cards yet it seems that 2 transactions did go through. Even though it was a small amount it was a big amount to us due to all the losses we have encountered.<br> I called in yesterday afternoon, send my affidavit in yesterday afternoon at 5PM and this morning first thing the money has been paid back to my account.<br> Great turn-a-round time I am very impressed with these gentlemen that assisted me.

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Replies (1)
Nedbank
Nedbank's reply23 Sept 2015, 08:32
Official
Hello wayneku,

Thank you for taking the time to provide us with such positive feedback on the service you have received.

It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.

Kind regards

Client Experience Team