***** by ********s posing as Nedbank Card Division staff

I was ****med by a person claiming to be in the card division of Nedbank. It was a complicated ***** and I believe that it was from someone who was either working at Nedbank or had worked at Nedbank as they too much information on me. When I reported it to the ***** division they stopped my account and gave me a reference no and organised new cards to be issued. I called the next day to request to speak to an investigating officer and sfter waiting for ages was only given a case no and told that I had already told my story when I reported the ****. I would hear the result in 2 to 3 weeks if my account had been credited. That disturbs me greatly as these con artists need to be stopped and I have had various sms's sent to me that could possibly be tracked. I have subsequently heard of others who have been ****med by people posing as Nedbank staff. Surely this needs to be thoroughly investigated. If I have heard of a few ****s there must be many more. I believe this must be thoroughly investigated and not just fobbed off .