mS
mmamochele S

1 reviews | Active since Apr 2014

07 Apr 2016, 15:19

*****

good day <br> <br> I logged a complaint with the branch manger of nedbank midrand with regards to their account user who I was suppose to purchase a car from and the funds were deposited of R24 000.00 into their account without the car being provided already a case has been opened with the police, advised the manager who said she was escalating to their bank's ***** and risk department which was on the 1st of April 2016 but still no feedback already the police have shown that they are working on the case so now.. I am asking myself what kind of a company doesn't attend to urgent matters timeously.<br> <br> but the manager did advise that they have frozen that users account, still don't have a reference number for this query <br> <br> the case number provided by the police <br> CAS 25/4/2016 ... Serg. S Pokane contact no. ***.<br> <br> <br> their banking details I was provided <br> account holder : P O Makolwa <br> account number : *** <br> account type: savings <br> <br> <br> Regards <br> <br> Selina Khalaki

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Replies (1)
Nedbank
Nedbank's reply07 Apr 2016, 15:32
Official
Hello mkhalaki,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards
Client Experience Team