mG
michelle G

1 reviews | Active since Dec 2015

15 Dec 2015, 08:46

*****!!

I went into the bank to ask for my 32 day account to be released and was asked to submit an affidavit giving a reason. Once it was submitted, i was informed that my request was declined. Today I get an sms stating that the money has been transferred into my account. How is this possible when I did not even sign any papers. I wish to place on record that I refuse to be held liable for an early release fees etc. Hows was this money released when i was informed that it was not possible.

0
Replies (1)
Nedbank
Nedbank's reply15 Dec 2015, 09:34
Official
Hello govenKM1,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team