kM
karl M

1 reviews | Active since Oct 2011

22 May 2015, 13:06

*****

terrible service from nedbank,me and my family were victums of card theft on the 25th april my bank account was completely wiped out i immediately stopped my card at the time of incident and alerted the authorities by that time my account was wiped clean,i went to police station opened a case checkd the cameras in the mall filled out a report at the bank and they told me i have to wait six weeks for the outcome of the investigation as well as could not give me an overdraft or help me out with anythign i just have to wait 6 weeks for this outcome regardless of wat happened they cannot help me even though my salary has been going in there faithfully every month

0
Replies (1)
Nedbank
Nedbank's reply22 May 2015, 13:41
Official
Hello multichoice,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team