1 reviews | Active since Apr 2014
FOREIGNER_A|_S ASYLUM SEEKERS KEEP YOUR MONEY NEDBANK
I went to Nedbank calton center trying to open an account where I can deposit and withdraw money and bank to charge its fees, but after 6 weeks the account was declined, reason the documents are not clear, Trust me only a blind person can fail to read these document because the reference number or bar code appears on same document 5 times in bold letters excluding official rubber stamp and several other security features. On day one I went Nedbank I was told the document is not clear and therefore need a reprint so I went to Pretoria 5 times from Joburg wasting time and transport money each time I was not successful because it was full on 5th day I managed to gain access only for it's system to reject because it was valid until 11/12/2015. So I went back to Nedbank and the banker Joseph am not sure of his name accepted my document and told me to come back after 3 weeks while they do verification, after that more waiting and waiting when I asked him why is it taking too long he told me to bring a colored copy of the asylum document which was declined 4 days later I went to the manager seeking help but she was unhelpful and not interested she said there is nothing I can do<br>
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Kind regards
Client Experience Team
We have taken note of your concerns and an investigation is underway. Thank you for your patience and we will come back to you with feedback shortly.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
