CL
CHRISTOPHER L

1 reviews | Active since Dec 2016

21 Dec 2016, 09:24

force payment when you cant pay!

<p>this is unexceptable of Nedbank to force a payment when my account is low and dont have money in this time or am not ready to pay them yet. they force a payment out of my account towards my credit account wich i did not give them authorithy to do so. that is theft.!!!!</p>

0
Replies (3)
Nedbank
Nedbank's reply21 Dec 2016, 10:55
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

CL
CHRISTOPHER L's update23 Dec 2016, 13:52
Reviewer Update

Its been 2 days and there is no positive feedback! What kind of service are you tlredering to clients?

Nedbank
Nedbank's reply23 Dec 2016, 14:14
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team