force debit a pensioner s bank account

<p>I am sick and tired of been treated like a victim . I called the call centre when my loan application was ended the put me trough to about 4 different consultants who did not want to help me as per your recordings. Since then my account has been forced debited twice every month with chargers of R 25.00 every month I want you to refund this to my account please note there is and never will be funds in that account I am a pensioner I'm not working. Besides that when I called the call center it took so long and the money spent on my side for making the call is more than you the amount you guys is debiting in my account. If never seen such bad service please contact me on e-mail only ********** COM</p>