FLISP DEPOSIT NOT REFLECTED ON THE HOME LOAN

Hi, My name is Nqobile Prisca Madonsela ID number *** 08 3. I would like to know when the FLISP deposit will reflect on the Home Loan as the payment was made on the 29th of April 2022 and the proof of payment was sent to *** and *** on the 17th of May 2022 by *** which you have failed to respond to over 3 days.

I spoke to one of your agents Mmamokoena via the Nedbank Money app who couldn't assist me. I then called ***and I spoke to Khanyo who said she couldn't transfer my call to Mpumelelo and Faheem because there were busy but she transferred me to the Sales department where I spoke to Monica who couldn't also assist me. Your service is very poor.