Flip side of bad nedbank experiance =Nedbank Walmer Renee Small business

I recently complained about the Ned bank help lines and internet response not knowing whats going on and giving contradictory information on a problem regarding credit/debit cards. I only used these facilities and not my small business manager because it was after hrs and I had the time. I thought the service pretty poor but the people tried to help. Now in all fairness it must be stated when my small business manager Renee McCay got onto matter it was sorted fixed and delivered in a matter of no time. Info - product - helpful tips and follow up emails. So there ya go - its not all moans, Renee makes smiles.