Fixed Pricing

Today I received a call from a very emotionally unstable 'Neil Heslop' who wanted the conversation to go his direction. He wanted me to confirm if I signed the document provided to me by Nedbank as proof that I authorized an account upgrade to be moved to a fixed bundle account which I have disputed that I could not have done it knowing my records. He further wanted to know if I was in Johannesburg on the 31 November 2017 as alleged by the document that I signed it at Southgate Branch on the 31 November 2017 which I found very irrelevant and Unprofessional as Neil confirmed to me previously that the Bank has a video footage of me signing the form for upgrade on the day. The question is why can’t he pull out the video footage and close the matter than starting an inquiry on an irrelevant platform? What has the Bank being doing in the last two to three months of running this investigation? The gentleman needs to be taught about soft s****s and to be educated about emotional intelligence because that it the element he seriously lacked in communicating to me. Due to his unprofessional and him banging a phone on my ears because he was upset I was not giving in to his demands for him to strengthen his case, I had no choice but to instruct my attorneys to review this matter and file a case against Nedbank as I cannot allow to be abused and bul**** by Nedbank Stuff to get things that should suit their angle in this matter when they have an obligation of proving to me that I am indeed incorrect in saying that I didn't sign the document to upgrade the account on the alleged date. The Executive Support Services consultant by the name of 'Claudine Moodley' has also disappear on me after having reassured me that she will deal with this matter and ensure that it is closed successfully which she has not yet done as she has re-delegated the matter to her Juniors who failed to deal with this matter in the first place until she got involved.