PS
Portia S

1 reviews | Active since Mar 2012

14 Jan 2016, 09:34

Fixed deposit investment

Good day,<br> <br> In August 2014 i did an investment via internet banking, not realising that i choose the Fixed Deposit investaiment for 7 months.<br> the expiry date is the 26/03/2016 however i went to the bank to request an early release as its January and i need to pay for my son's school fees, Transport and Stationery. <br> i was infomed its not an imegency as its not death, medical expense or hardship.<br> I have no where to go and i needed to pay the fees yesterday already, i really need my funds to be released and i am willing to even pay or any penalty fees due. i submitted the acceptance letter from my son's schoool with the breakdown of the fees.<br> i have no where else to turn to and no one else to lend me funds until payday as i need to have the funds avaiable in my account today to pay off the fees or my son will not be allowed to attend class tomorrow and i cant have that.<br> <br> Regards<br> Portia

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Replies (1)
Nedbank
Nedbank's reply14 Jan 2016, 10:58
Official
Hello Noxolo11,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team