First no response then poor feedback

On 23.12.2015 send a response to Karen regarding CM:*** relating to me wanting to make an offer to Nedbank to settle my homeloan because I am unemployed since March 2015 but was prepared to settle my homeloan and expected Nedbank to counter my offer of R75000 seeing the property values in the estate has dropped tremendously and the property is worth less than half its purchase value. I've had it for over 8 years now and have made every effort to make payments. Now before the payments become a problem I would rather settle it, but NO apparently after numerous mails and finally a phone call this afternoon Karen informs me that Nedbank has referred my \CASE"to \""Assisted Sales\"" which will try and sell it on my behalf. Well "