First impressions & bad attitude last the longest!

I visited the Diepsloot Nedbank branch to go and collect my card for my new Acc.The branch was packed so I waited patiently for my ticket # to be called, which was for counter 5 , where I met Thabiso Lechelele. She was still busy with another client so I continued to wait patiently. When she was done I went up to the counter and first thing she said \ Go and sit down I didn't call you \" hao so I explained that my ticket # was called , and she rep**** by saying \" it was a technical error\" , and continues to tell me to sit down so that she can help another person which came after me which I refused. So I tell her that I will be logging a complaint against her and she says \" I don't care log it \". We exchanged words a bit and eventually asked to get someone else to help me and she refused and continued to assist with an attitude and her bad service as if I had no choice. Thabiso Lechelele should not be assisting people she has the attitude of a toilet brush and should be somewhere cleaning toilets than interacting with people. If this is how your staff treat people, then I heard it all wrong about you. I am disgusted and don't think I will be going near your branches any time soon."