First and last experience with Avo from Nedbank

Unfortunate first experience with this app. I ordered an airfryer that was advertised on discount in December 2021. It is now the 18th of February 2022 and I have still not received this product.

I have not received any communication from Avo unless I initiated the conversation myself. It should not be the customers responsibility to follow up with the company when there are delays experienced on the company's side. In addition, the company should not be selling products that they do not have sufficient stock of.

As a first time customer, I had high hopes for the success of this app but will not be using it again in the future due to this experience.