SS
Shelagh S

1 reviews | Active since Mar 2009

06 May 2015, 11:19

Finance Charge

I would like Nedbank to explain why I have to pay an \International Currency Conversion"fee when I have paid something in Rand? I'm not paying in Dollars or Pounds - I have paid in RAND!!!!! And don't give me the *** about it being a [URL Removed] website - that is *******. Nedbank is the ONLY bank that charges this fee - none of the other banks do. Explain and refund immediately and investigate why this is happening and put a stop to it."""

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Replies (1)
Nedbank
Nedbank's reply06 May 2015, 14:13
Official
Hello Shelagh,

Thank you for raising your concerns with us. We are looking into your complaint and appreciate your patience in this regard.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team

Best regards,