Finally some great service

<p>After a lot of back and forth, phone calls and incorrect information on the app, I decided to take time off and go into the branch. </p> <p>From the lady at the front line desk, who was friendly , helpful and knowledgeable to the teller (Ann) who assisted me, I finally felt that I was getting the service that I pay for . </p> <p>Even though the waiting time was long, and my problem wasn't 100% resolved due to system and Internet banking issues, I feel that the staff were very professional and sympathetic and we're more than willing to go the extra mile long. Nedbank, dump your developers and promote your branch staff, they are the only reason I still have a Nedbank account . </p>