FICAS DOCUMENTS LOST AT FORS**** BRANCH TWICE

Good Day<br> <br> This is the worst service ever. I have gone and FICA'd twice already. The 1st the time the lady at the Fores**** Branch in Cape Town just took my Statement and a copy of my ID and told me that she will send the information to the FICA department. That was the last week of February. On the 1st of May I received a letter with reference number *** stating that restrictions has been placed on my account, letter was signed by a James Vosloo.<br> <br> On the 17th or 18th May I went again to go FICA at the FORES**** Branch and was told that it will take about 2 days. I have received another letter on the 23rd March stating that I have still not FICA'd and to make matters worse no money is reflecting in my account. On the 25th February I made 2 EFT deposits of R250 and R360. On the 24th March I got a call from a Emily stating that I have to call a Vernon Naidoo on *** and quote the branch 911 as the money is laying with that branch.<br> <br> What's is happening with the FICA process and most importantly where is my documentation? I am going to report this matter to the OMBUDSMAN as I do not feel that my details is being safeguarded as per the POPI Act !!!