Fica processes

<p>I have been doing my nedback credit card application since May 2017. Once i was approved i was told to bring my ID and docs into the branch but then my ID got ******, I then asked if i could do everything with my passport and was told i have to wait for my ID and bring everything once by a teller in the sandton branch. I finally get everything sorted and go to the branch and now i am told i have to wait 3 working days for fica to update and then i must come back to activate my cards. I spent 2hours in the bank today to just get told i cant be helped today. This application has taken 3months and still im waiting. I think this is terrible service from a so called reputable financial institution.</p>