JS
Jens S

1 reviews | Active since Mar 2010

07 Apr 2018, 10:52

FICA Fiasco

FICA fiasco! The lack of response to queries about what EXACTLY is required to conclude the FICA process for a company has led to the bank restricting the account. This obviously has an impact on the business. Unanswered . Officials not available or on leave . Conflicting or incomplete requirements. All very frustrating and it makes a mockery of the adverts in their banking halls that promises that queries will be dealt with within x number of days.

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Replies (1)
Nedbank
Nedbank's reply07 Apr 2018, 11:05
Official

Dear JB Smith

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you during business hours to address your concerns.

Kind regards

Client Service Support