FICA Failure to update

I opened a new Nedbank pay as you use account about a week ago and got an SMS to go into branch to activate my FICA in order to be able to use which I did and it was activated in less than an hour. This was Friday the 27th. Saturday morning after purchasing data I then wanted to send some cash to myself as I am still waiting on my card to be delivered and to my surprise I was unable to as the APP message was stating that my FICA was not updated which was strange as I have already done this. I then called them and was advised the system to update this only works weekdays and I should call back Monday. I called again and spoke to 4 different people and still my issue is not resolved. Wouldn't recommend this bank to anyone. Closing my account as soon as I get access to my OWN money.