Fica

Hi my name s Nicollet Rirhandzu Baloyi, on the 03/02/2016 I visited Ned bank to do my FICA, I spend 5hours to do the FICA couse I was going up ad dows , What surprise me on Monday 10:50 I received sms from FICA department says, your Nedbank accounts have been flagged for FICA reverification. Please visit a Nedbank branch with your valid identity card/document and proof of residence to avoid your account being restricted.Call our FICA verification help desk on *** for more information) ad I called these number to verification ad they told me they didn't receive anything and according to my understanding FICA take two days to be processed but to day s 16 of February but is not yet done, I decide to go to de same branch that help me with de FICA ad s not yet done ,the manager try to assist me ad call THEA to do the FICA again and she did it while I was the and I was relieved but not happy about the process that take so long to do it, If I did go there which means I was not going to access my money because of the services was undone before,The serviceson Enquiries s very bad, thx to de manager ad Thea who help me with a short period of time,i request brach manag by she was busy