LB
Lorraine B

1 reviews | Active since Mar 2009

06 May 2015, 19:40

FICA

I took the time to FICA as I didn't want the same problems that I had at ABSA where they cancelled an access bond and didn't inform me until years later, all because my husband didn't FICA.<br> I got nothing in writing from Nedbank to confirm the FICA so I emailed the customer services to request this, it is not enough for them to just tell me they have done it.<br> Requested it on 24th April and I am still waiting for a call back. <br> F***2<br>

0
Replies (1)
Nedbank
Nedbank's reply07 May 2015, 10:19
Official
Hello lorib,

We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team