1 reviews | Active since Jun 2015
Fees deducted
<p>You deducted funds from my account without my consent and without my<br />agreement. You deducted funds without consulting me, I have already paid the<br />monthly installment so why did you deduct extra funds without consulting with<br />me.</p> <p>The arrangement is that you deduct the monthly installment as per<br />agreement, any additional funds that might become available I will pay into the loan account.<br />You have now taken my lawyers fees from my account.<br />Please see to it that it is refunded in full.</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
