mD
monya D

1 reviews | Active since Jul 2016

03 Sept 2018, 08:51

FEEDBACK?

<p>I went to open a case of ***** because my card was cloned and money was being ****med out of my account. It is now more than 2 weeks WITHOUT ANY FEEDBACK</p>

0
Replies (3)
Nedbank
Nedbank's reply03 Sept 2018, 09:10
Official

Dear Monya

We have noted your concerns regarding the ***** case , kindly note that a Resolution Manager will contact you to discuss the matter.

Regards

Client Service Support

mD
monya D's update03 Sept 2018, 12:25
Reviewer Update
Contact the lady at the branch where I filled in all the forms. ********** From: Monya Marais Sent: 03 September 2018 08:48 AM To: 'Maphoso, C. (Cynthia)' Subject: RE: ***** CASE MRS DIPPENAAR Please, as this is taking long to get any feedback. From: Maphoso, C. (Cynthia) ********** Sent: 22 August 2018 02:19 PM To: Monya Marais Subject: RE: ***** CASE MRS DIPPENAAR Afternoon Not yet but i will resend those documents again Regards Cynthia From: Monya Marais ********** Sent: 21 August 2018 08:44 AM To: Maphoso, C. (Cynthia) Subject: RE: ***** CASE MRS DIPPENAAR Importance: High Morning Dear, Hope you are well. Have your received any feedback regarding this issue? Kind Regards Monya DIppenaar Signature Version 27/07/2018 06:00 From: Monya Marais Sent: 14 August 2018 12:58 PM To: ********** Subject: ***** CASE MRS DIPPENAAR Hi there, I have not received any email as yet. Regards Monya Dippenaar Snr Clerk to Annali Moolman O & M TSHWANE WEST SECTOR Distribution Eskom Menlyn 1 Gobie Street Menlopark Pretoria +27 (0)12 – ********** **********
mD
monya D's update10 Sept 2018, 13:39
Reviewer Update
Thank you for the one payment that was paid back to me? Where is the rest however? Your turnaround time for an investigation is 3 to 4 weeks. AND WE ARE PAST THE 3RD WEEK.