KF
Kyle F
1 reviews | Active since Nov 2017
24 Nov 2017, 11:29
Feedback
I app**** for a personal loan a week ago that was approved and it has been wirh payouts for 3 days.
When will this be released.
Helpful (0)
Replies (10)0
Replies (10)KF
Kyle F's updateReviewer Update
24 Nov 2017, 11:36So i called the call centre.
Yesterday i was told my the consultant in the Mall of Africa branch ( Zamani ) tgat the loan is at payouts.
Today i was told by the call centre that they have still not done confirmation of employment. As i client of Nedbank i am shocked at the service i am receiving as i am being **** to.
KF
Kyle F's update24 Nov 2017, 11:36
Reviewer Update
So i called the call centre.
Yesterday i was told my the consultant in the Mall of Africa branch ( Zamani ) tgat the loan is at payouts.
Today i was told by the call centre that they have still not done confirmation of employment. As i client of Nedbank i am shocked at the service i am receiving as i am being **** to.
Nedbank's replyOfficial
24 Nov 2017, 11:43
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply24 Nov 2017, 11:43
Official
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Best regards,
KF
Kyle F's updateReviewer Update
24 Nov 2017, 11:44This is all that i keep hearing. Butthe sevice is shocking. Not only was i told a lie by your consultant but no one has come back to me.
KF
Kyle F's update24 Nov 2017, 11:44
Reviewer Update
This is all that i keep hearing. Butthe sevice is shocking. Not only was i told a lie by your consultant but no one has come back to me.
KF
Kyle F's updateReviewer Update
24 Nov 2017, 11:47They need to call me on ********** 369. I cannot understand what the delay is. I was told it is with payouts. Now im being told they habe not even confirmed confirmation of employment.
KF
Kyle F's update24 Nov 2017, 11:47
Reviewer Update
They need to call me on ********** 369. I cannot understand what the delay is. I was told it is with payouts. Now im being told they habe not even confirmed confirmation of employment.
KF
Kyle F's updateReviewer Update
24 Nov 2017, 12:46So i spoke to the Loans dept. My boss was not in the office to confitm employement. Can they please call now
KF
Kyle F's update24 Nov 2017, 12:46
Reviewer Update
So i spoke to the Loans dept. My boss was not in the office to confitm employement. Can they please call now
Nedbank's replyOfficial
24 Nov 2017, 13:42Noted.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply24 Nov 2017, 13:42
Official
Noted.
Kind regards
Client Experience Team
Best regards,
KF
Kyle F's updateReviewer Update
24 Nov 2017, 13:43Its been sorted
KF
Kyle F's update24 Nov 2017, 13:43
Reviewer Update
Its been sorted
Nedbank's replyOfficial
25 Nov 2017, 08:11Thank you for the feedback.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply25 Nov 2017, 08:11
Official
Thank you for the feedback.
Kind regards
Client Experience Team
Best regards,
Nedbank's replyOfficial
25 Nov 2017, 08:11Thank you for the feedback.
Kind regards
Client Experience Team
Best regards,
Nedbank's reply25 Nov 2017, 08:11
Official
Thank you for the feedback.
Kind regards
Client Experience Team
Best regards,
Nedbank's replyOfficial
25 Nov 2017, 09:13Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,
Nedbank's reply25 Nov 2017, 09:13
Official
Good day
We thank you for allowing us to intervene and provide feedback regarding your complaint.
Should you be satisfied with our intervention it will be greatly appreciated if you would convert your complaint status.
We look forward to a long-lasting relationship
Kind regards
Client Experience Team
Best regards,