Feed up

Okay, saying I am feed up with Nedbank is an understatement of the century. Why am still with this bank beats me, honestly . I have a Credit card with Nedbank that I am supposed to pay R360, every month and I have tried my best to pay at least R400 for the past few months and still in the way of every 5th of the month I would get a message telling me that my credit card is in arrears. I do not understand how because the card is for R7500 and its sitting on R7520, which means I owe R20 but I message that it's in arrears for R490, how is that even possible when I did not use the card. Never-mind the ridiculous amounts that get charged that I don't even understand and their consultants don't even know how to explain them to me.

On several occasions, I have asked for my billing to be changed from the 05th of every month to the 25th and it has never been done, though I have paid either on the 25th or 26th for the past few month.

Granted, I had issues and always made payment arrangements which I NEVER failed to do to bring my credit up to date but still.

The other thing is, they have put up an amount of R540 against my name on credit status, when it's suppose to be R360.

For the life of me, please just sort your systems out or whatever and stop tinting my name with creditors while I have been a loyal frustrated customer for so many years.