FED UP - USELESS BANK SERVICE

This branch is useless beyond repairs.

WHY DON'T YOU JUST CLOSE DOWN YOUR BRANCES

I app**** for a credit card and was provisionally approved.

I then had to send document , which i did more than 100 times.

Then i keep on receiving sms's that i need to send the supporing documents. After one month they told me i need to go in to the branch, which i did and the lady at Vaal Mall send the document on my behalf aswell.

A few weeks passed again and they still send me the messages saying that i need to send the documents, i went to the Three Rivers Branch aswell, and the guy also send the documents on my behalf.

A week has passed again and now im declined for not providing the documents.

Then i called to logg a complaint. No one got back to me or even gave me a new email address to send the document to, then again the day after i logged the complaint i received an sms and an email saying that they are closing the complaint because they cant proof my income.

Now what the heck is wrong with this branch? Don't they want business?

If this is how you do business how on earth are Nedbank even still open???? Must i rather just take my interest to another bank and keep everyone i know from using Nedbank as a bank?