FAULTY CARD SUPP**** AND NO CUSTOMER SERVICER

Nedbank offered me greenbacks so I got two new cards. Went into a store, swiped Amex, declined. Went to auto to draw, card swallowed. Stopped card immediately. CS rep informs card expired (collected 3 weeks ago) - must go to bank for new and pay for it. I argue no, bank's error so they can deliver at no charge. Will call back when manager has assessed - almost a week later, no response. When collecting these cards at Meyersdal, I asked how to go about drawing up a will with them. Consultant will call me Monday. Five weeks later, no call whatsoever. Do not feel that if a bank supplies me something faulty I should pay or be inconvenienced for the replacement., By the way, my declined transaction was R101.00. Had almost R7k in the bank. And why did the Autoteller retain my card for \security"reasons. """