XM
Xoliswa M
1 reviews | Active since Sept 2012
01 Jul 2015, 09:05
Fantastic
I was unfortunately unable to select more than one reason why I am absolutely happy that Pamela Pillay from the Nedbank complaints team took on my complaint. After struggling to get a hold of me for the past few days we chatted yesterday morning and by the time I went to bed last night the ENTIRE matter had been sorted out AND I had received my refund. I wish that all of Nedbanks departments were as efficient as this lady is however then she would be out of a job!!!! Absolutely fantastic!!!!
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Nedbank's replyOfficial
01 Jul 2015, 10:18Hello XNM,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Nedbank's reply01 Jul 2015, 10:18
Official
Hello XNM,
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team
Thank you for taking the time to provide us with such positive feedback on the service you have received.
It is always good to hear when we have exceeded our clients' expectations, and positive feedback serves as a great motivator for us to keep doing things right.
Kind regards
Client Experience Team