SB
Sindy B

1 reviews | Active since Nov 2017

17 Mar 2019, 11:23

False statement

I bought a vehicle on a fixed installment, of R3340 but now they have increased it to R3409.46. My account number ********** 0002. This is not acceptable, on transunion credit report it show the correct amount but they deduct, deferment amount. At first on trans union it was showing the R3409.46 and I did enquire with nedbank they said it's wrong. But now they corrected it on trans union and deduct deferment amount. My contact ********** 495 Nedbank - Mfc contact: ***

0
Replies (3)
Nedbank
Nedbank's reply18 Mar 2019, 08:21
Official
Dear Sindy 
Thank you for bringing this to our attention. Our Team will be in touch with you to assist further.
Kind regards
Client Service Support

Best regards,

SB
Sindy B's update21 Mar 2019, 11:54
Reviewer Update
My issue is not resolved instead they give me a new contract details not the same as the one I have signed. I still don't understand why it was increased from initial agreement of R3381.07.
Nedbank
Nedbank's reply22 Mar 2019, 08:25
Official
Your comments have been noted , 
Regards
Client Service Support

Best regards,