False promises

<p>I am very disappointed in Nedbank's service, I app**** for a home loan and I had 1 very clear request, the request was that once the house is registered in my name that I would need an additional amount in order to do renovations to the house, I was told by Siyabonga Mdakane that I don’t have to stress about this and that if I qualify for the additional amount falls under the area market value that they would release the additional amount without an issue. Now that I have the house registered and I qualify for the additional amount I get told that I have to do the renovations 1st and then they will release the amount. Now this is what should have been communicated to me initially. I am very disappointed at the communication s****s from Nedbank, I am now sitting with a home that needs to be renovated and the bank wants me to do the renovations without me having the money to do so, therefore I am asking the bank for the cash. This is ridiculous and bathetic if you ask me. This just looks like Nedbank ropes you in to get the bussuines and then they do not look after you. you can be sure that i will be getting in touch with other banks to move my home loan to another bank!</p>