ZK
Zandile K

1 reviews | Active since Oct 2012

04 Sept 2017, 19:18

False Marketing

Dear Peter

I have submitted my claim to Nedbank Home owners Insurance claim on the 21st of July and since then I have not received my refund and worse part of all is that no one bothers to give me a feedback so I have to calll everyday but to no success, Please intervene

Zandile

0
Replies (1)
Nedbank
Nedbank's reply05 Sept 2017, 08:00
Official

Dear Zandile

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team