cM
charmaine M

1 reviews | Active since Aug 2015

24 Nov 2016, 15:29

False listing

<p>I bought a car at Auto Pedigree Southgate and though Nedbank’s MFC. I indicated to MFC that I had not received my vehicle and that I could not pay for a vehicle I don’t have, but was advised by them that I should allow the debit order to go anyway so not to have problems with affecting my credit profile negatively as the debit was already set to go and could not be reversed. Within that month I decided to cancel the purchasing of the vehicle as I had doubts if the vehicle was in good condition. It should be noted that I have never received the car in question, but MFC continued to debit my account (had to reverse the amounts) even after I had contacted them and cancelled the purchase/agreement. To my dismay, I had noted that MFC have listed me on ITC for missing payments. This is so ridiculous. This is a total sabotage by MFC. Why am I being charged for the car I have never received? I think there is a serious problems with banks such as Nedbank and their brands, MFC. I will seek help wherever I can to expose this sabotage by MFC. My life cannot come to a stop because of MFC. They think they are all powerful with financial and legal background. I will constantly write the reviews about MFC until such time this matter has been fixed. </p>

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Replies (1)
Nedbank
Nedbank's reply24 Nov 2016, 15:54
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

Best regards,