1 reviews | Active since Jan 2012
False late payment messages!!!!
<p>So i accept a credit card offer from Nedbank and stated on apllication that i get paid on the last day of each month. I noticed within the first month of using the card i started getting mesagges by the 17th asking me to pay my overdue installment. Decided to phone the contact number provided and explained to them i dont get paid on the 15th. It was corrected that day and low and behold just yesterday the same thing happened!! I am again receiving sms's that my credit card is in access!!! This is now also reflecting at the credit bearau. I ak NOT in access, i must pay ONLY at the end of the month!!! I cannot wait to pay up this card and cancel it...will never do business with Nedbank again. If i knew this card would cause me so much trouble i woulda just not taken it.</p>
Dear Valencia,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Dear Valencia,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
