False Information Given

I app**** last week for a go banking credit card and was told that i would given a answer by friday the 13th of March 2015 or today the 16 of March 2015<br> <br> This morning i got a e-mail stating thank you choosing your go banking statements electronically <br> To me i thought the account was opened which obviously made sense why that e-mail came through<br> <br> I then received a service call for my other credit card and I asked the consultant to check regarding this go banking account as to why i got the e-mail statement <br> <br> He checked the system and told me that he picked a go banking account being opened then closed but he is not sure why it was closed <br> <br> He transferred me to the go banking division and another consultant said she picked up the account was opened last week but closed today , after looking into the system she told me that no notes were made on the system<br> <br> That the card was just supposed to be delivered but it was closed , she then asked another consultant to check on another system then it just says there that customer don't qualify <br> <br> How can a account be opened and a statement be sent to me then after that the account be closed and says customer don't qualify ???<br> <br>