1 reviews | Active since Aug 2019
False Info to try get clients.
Nedbank it is disgusting that you can send a person a sms stating “ We noticed that your Nedbank personal loan was approved but you did not take up the offer. Please help us improve our service by answering the following quick questions. Based on your overall experience, how likely are you to recommend a Nedbank personal loan to a family member or friend? Please respond with a number from 0 (definitely wont) to 10 (definitely will). SMSs are free. Reply OUT to opt out.” * I immediately made contact with the call center because I have been waiting for feedback and never had a clue my loan was approved as I had ZERO CORRESPONDENCE. I asked The call centre agent to have a look for for me and she informed me I was approved for R150k BUT was cancelled, so I must call back the next morning as only the loans department can reopen it. * I call back the next morning and the lady assisting goes through the entire application again with me to then tell me not it’s Declined.
SO IN OTHER WORDS THROUGH FAULSE INFORMATION WHICH THEY ARE DISTRIBUTING VIA MEANS OF TEXT MESSAGES THEY MAKE I FALL INTO THE TRAP WHERE U END UP SITTING WITH JUST ANOTHER ENQUIRE ON YOUR REPORT AFFECTING YOUR SCORE THROUGH BY YOU FALSE HOPE. Best part it’s Ive just started moving All my accounts across to Nedbank. WHICH IF THIS IS WHAT YOU DO TO TRY GET BUSINESS I WILL BE CLOSING THEM ALL AND MOVING TO A BANK WHICH LOOKS AFTER ITS BUSINESS AND PERSONAL BANKING CLIENTS. I am highly LIVID AND HAD A MOMENT OF RELIEF AND A POSITIVE FEELING ABOUT NEDBANK WHEN I WAS TOLD IT WAS APPROVED. As there is no reason for it not to be. Now I need either a very very very good explanation of I WILL STOP THE OPENING OF 2 businesses accounts aswell as my personal accounts I started opening.
