False Advertising & Poorest, Rudest Service

I'm even too angry to greet

I've been a client of nedbank for 4years now but the service I received today date 14 January 2019 at a nedbank branch in Northam Limpopo 0360 was the most shocking and horrible experience I've ever had to encounter

I recently saw an advert of a stokvel account on the nedbank original website and on the website it stated you only need R100 to open the account I have attached proof,as I went to the bank with my colleagues as we wanted to open the account we stood at the reception area an we were serviced by the most rudest lady who didn't even care to greet but the white guy who was serviced before us she did greet and was friendly towards him ,but immediately when it was our turn the tables turned she asked us what do we want we greeted her and stayed that we want to open a stokvel account the one which goes with a funeral cover and its stated you need only R100 and documents to open it, she responded "Stokvel account for R100 in South Africa in your Dreams ? there is no stokvel account that is opened with R100,we tried showing her the proof from the website she just simply said "I don't know why it says R100 but there is no such " she than said to us move aside so that I can help other people while you guys get your story together

We than asked her if its possible that we get the manager that can maybe try and explain to us this false advertising done by Nedbank ,she just said no manager will explain why a website says R100 infact the manager is not in today

We walked out of nedbank with the most disappointed faces I'm very disappointed in Nedbank,Nedbank has actually lost a client from today

I don't know the ladys name but if nedbank can check whoever that was working at the reception on 14 January 2019 around 14:00pm at Nedbank Northam Limpopo Branch (0360)

I'm very disappointed to be so belittled by a service provider I wouldn't recommend Nedbank to anyone their Staff is rude

False advertising and Rude Poor Service from one of your employee

May this matter be resolved with urgency before Nedbank loses more clients but as for me I'm gone

Dr.Judy Ngozo ********** 431.