SP
Sathia P

1 reviews | Active since Aug 2011

01 Jun 2015, 19:11

False advertising - 24 hour turnaround on homeloan

I had an offer to purchase accepted by a seller on 03 May 2015. Property is in Randhart, Alberton.<br> The estate agents bond originator decided to put through applications with FNB who I bank with and nedbank who i have my car finance with. FNB offered a 100% bond within a week, i wanted to wait for Nedbanks offer so i could compare but 3 weeks later, Nedbank has not made any progress, first they got the property details wrong and now the assessor is dragging the process along, i would assume a bank would want business from a 2nd time home owner but i guess Nedbank is another story, Really ****ed off that they advertise speedy turnaround times on confirmations but they are the slowest of the lot.<br> DISGUSTING SERVICE, THANK GOD MY CAR WILL BE PAID OFF SOON SO I CAN SAY BYE BYE NEDBANK

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Replies (1)
Nedbank
Nedbank's reply02 Jun 2015, 08:02
Official
Hello sathia,

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***


Kind regards

Client Experience Team