BL
Bertie L

1 reviews | Active since Apr 2018

13 Apr 2018, 09:13

**** smiles and no service

Pathetic service at Nedbank Northmead. My problem was supposed to take 7 working days and after 9 working days I went to the branch to enquire what the problem is. No answer. I was told they will follow-up and call me back. GUESS WHAT?????? 3 working days later i'm still waiting for a reply!!!!!!!! 12 working days!!!! That is not on and certainly is not service! All the staff are very friendly but none of them can solve a problem

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Replies (1)
Nedbank
Nedbank's reply13 Apr 2018, 09:17
Official

Dear Old mr knowitall

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support