MO
Manilal O

1 reviews | Active since Jun 2012

25 Jan 2016, 08:08

Failure to provide feedback

I have contacted nedgroup life regarding my credit card balance protection plan..several times, and they advised they will call me back..but no call,Friday I ask for supervisor or management, no one available. .I then left a message, still no feedback. Very dissapointed service.

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Replies (1)
Nedbank
Nedbank's reply25 Jan 2016, 08:40
Official
Hello Omanil,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team