1 reviews | Active since Jul 2016
Failure to pay make a follow up
<p>On the 11thof august 2016, I've logged a complaint with nedbank through MFC regarding my policy, I was assisted by Mr.l masilo who asked me to forward my documents so he can assist, but ever since then he didn't try to help remedy the situation instead he just pushed back the process. It's now two months that I have logged a complaint and still not getting assistance. I feel like this people are deliberately or intentionally not respecting me as a client.</p>
Dear Moraswi,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Moraswi,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team