1 reviews | Active since Feb 2011
Failure to launch
<p>Opened an account on line and was approved, the card was sent to a branch in Sunward Park- the ir service was shocking got in touch with on-line department who has re-routed the cards to Sandton Branc. It now been 3 weeks and the card is still not activated, got confirmation to collect the card in Sandton and to my suprise the account hasnt been activated. Ive given my bank instruction to pay my investment into the account but seems Nedbak doesnt want my business both the Branch who promised to call me back and Cody Francis doesnt give me any feedback. Can i get the HEAD of Client Service to sort out this mess...</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Best regards,
So its been 24 hours later and im still in the dark as to whats happening, even speaking to Sandile who says perhaps someone will call me back How bad is this for service. Seems no one at Nedbank knows what to do... Wheres the CEO or Who hads up Client Services as clearly the rest of the staff and the branch doesnt know how to reslove this issue..........
So its been 24 hours later and im still in the dark as to whats happening, even speaking to Sandile who says perhaps someone will call me back How bad is this for service. Seems no one at Nedbank knows what to do... Wheres the CEO or Who hads up Client Services as clearly the rest of the staff and the branch doesnt know how to reslove this issue..........