JL
Jerome L
1 reviews | Active since Sept 2012
12 Oct 2015, 08:37
Failure to assist on a Credit Card increase
i tried applying for an increase however Nedbank who I bank with cannot provide this and have to wait an extra three days to see if i qualify. <br> 1.) I bank with Nedbank yet they asking me for my Statement <br> 2.) Asking for my payslip yet my Salary goes into my account <br> 3.) Requests ID document yet this is loaded on the system <br> <br> Worst service ever the best thing is to move ASAP.
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Nedbank's replyOfficial
12 Oct 2015, 09:14Hello jaynamic27,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply12 Oct 2015, 09:14
Official
Hello jaynamic27,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team