FAILURE TO Account FOR REFUND

In Sep2022, I got shock of my life when I learned that the so called green bucks, that ppl enjoy so much in actual fact they pay for them. Unfortunately for me, I was subscribed to this through my business and was NOT even aware since 2019, of which I have NEVER utilized. I learned that Nedbank debited my account in Sep twice same day for amount of R300 in total R600. Getting my money back using their ***1 has been mission impossible. It amazing that weeks after weeks I am told that money will be reversed within 3days. Apparently there is some big short who in due time when s/he feels like willl give directive of when will I get my refund. Talk about baking smart. I came to conclude that at the END, they hope I will give up. Unfortunately they could not give a dime. ppl to review all your transaction espl cards that are ordered yet so expensive and you find a card not operating due to a chip failure.. Yet to replace a client must pay again. It happened to me. I am highly disappointed by this so far. Nedbank so much for integrity, Respect, accountability, client driven above all CLIENT-DRIVEN..