1 reviews | Active since Sept 2012
Failure of Sendi-Mali
I was doing payments on the 08 August 2015, I Left 281 in my bank account then I remembered Nedbank processes transactions and I did want that money going, I sent it to my self via sendi-Mali (biggest mistake) on the 09 August I tried to withdraw the fund from sendi-Mali followed instructions got to an ATM it declined showing zero funds I tried again 6 hours later same result went it in to a ned branch to have the money reversed back into my current acc I was told it was not possible but the funds would be reversed automatically in 3 working days. <br> <br> Contacted Nedbank on Twitter Cody called on thursday after tawking she said she would refer it to the relevant department. <br> <br> Im still waiting for access to my funds
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Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
