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peter S

1 reviews | Active since Mar 2009

16 Feb 2016, 12:23

Failing to make it happen

I am current bond holder of Nedbank from 2013 at R675K price in Cape Town.I stayed in the property for abt 2 yrs making payments until moving out to JHB in June 2015.For the past 9 months I hv been renting out the prop to tenants until now decided to sell it out.The prop has been on<br> the market & found a buyer whereby month of March, all registration & transfer will be completed.As I hv been in the processes of considering to buy a new property in JHB, I found 2 properties, one going for R720K & one going for R890K but the problem here is Nedbank consultant told me I need to sell the existing property bfr considering me for the bond.Again I am told my CAPITEC credit facility(R81,000) is very high but when i explain that will be settled with surplus coming out after selling the property.<br> <br> The problem is the demand is very high with low availability & chances are when i come back I may not find the property i am looking for.To be honest, this wasnt a fair treatment especially from the bank I had a bond with marketing slogan \Make it happen\" , failing to make it happen. My situation is not complex because still you can make approval subjecting \"if specified accounts are settled\""

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Replies (1)
Nedbank
Nedbank's reply16 Feb 2016, 12:58
Official
Hello sivmak,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards
Client Experience Team